Please read through the terms & conditions detailed below as they form your half of your contract with us.
Your Reservation
To book your place on our “Move to Italy Retreat”, please complete the booking form above.
Payment Details/Cancellation Policy
All payments must be made in Euros. We accept bank transfer, PayPal, credit and debit cards.
Bookings require a small deposit to secure your place. We regret that due to planning and logistics, this deposit is non-refundable.
Please ensure that you have adequate travel insurance that covers you in the event that you may need to cancel your trip. We strongly recommend taking out a travel policy that covers you for reasons due to Covid-19 that may require you to cancel your trip, particularly one that covers your flights.
– Full balance will be due 8 weeks before your chosen “Move to Italy Retreat” commences. We will send you a reminder shortly before this date.
– For bookings made within 8 weeks of your chosen “Move to Italy Retreat” commencing, we require a full balance payment at the time of booking.
– Cancellations made before 8 weeks of your chosen “Move to Italy Retreat” commencing will incur a loss of deposit.
– Cancellations made within 8 weeks of your chosen “Move to Italy Retreat” commencing are non-refundable.
– If balance payment is not made within 8 weeks of your chosen “Move to Italy Retreat” commencing, D&G Design reserve the right to cancel the booking, full cancellation charges will apply.
Cancellations made by us
In the event that we need to cancel the “Move to Italy Retreat”, a full refund will be given.
Insurance
We believe that it is essential to take out comprehensive travel insurance for all trips and we strongly recommend that to do so is in your interests and those of your party. Please ensure that you have cover from the date that you book our “Move to Italy Retreat” until the date that you return to your home country.
Force Majeure
We regret we cannot accept any liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected by or you otherwise suffer any damage, loss or expense of any nature as a result of “force majeure”. In these Booking Conditions, “force majeure” means any event that we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include but are not limited to (and whether actual or threatened) war, riot, civil disobedience or strife, terrorist activity, industrial dispute, natural disaster, adverse weather conditions, adverse flooding, fire, unavoidable technical problems with transport and all similar events outside our control.
Special Requests
Any special request must be advised in writing well in advance of departure if it was not already stated on your original booking form or at the time of booking. We will make every reasonable effort to make the arrangements. We do not however, have any legal liability to you in the event that we or a third party is unable to comply with your special requests. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Unless and until specifically confirmed, all special requests are subject to availability. For your own protection, you should obtain confirmation in writing that a special request will be complied (where it is possible to give this) where it is important to you. You will not be entitled to cancel (without paying our normal cancellation charges) if we are unable to comply with your special request. We regret that we cannot accept any conditional booking (i.e.any booking that is specified to be conditional upon the fulfilment of a particular request).
